#StorageStuggles
Reserved 10×15 drive up unit…
Signed contract and paid 1st month…
4hrs later…Get car shipped to unit…
Doesnt fit…
Storage measures 13.6′ not 15’…
They blame me for not measuring (the car)
I complain their unit is not 15′ as advertised…to some…every square foot matters.
Had a manager come back onsite (after hours) to unlock a 10×20 for me to move to…
5hrs frustrating hours later I get everything moved to my new unit…next day, manager says I have to come in next day to sign new contract and pay $80 more for the 10×20.
I say no…1) I left the state and send me a digital contract like you did before 2) I’m not paying more for that unit on something that caused problems on their false claims. They fall back on its more expensive for that unit, it’s not the same as a 10×15…basically 🖕 and pay us.
::crickets::
Called corporate, complained, told them the whole scenario…they offered my 10×15 rate for the 10×20 and a free month.
I approved. 😁
A week later manager locks my unit saying I need to come in and sign contract for the 10×20…I say no…send digital…
They send an updated contract charging me 80 more than the 10×15…
Called, told them corporate gave me the rate of the smaller unit for the 10×20.
Their responce: Oh no that’s not right, we would never do that. You OBVIOUSLY got a larger unit and it cost more than the smaller one. You should have measured to make sure your belongings fit…
Refreshed them on their mistake on the small unit and they say they have a record of that but the price we have no record of that. You need to come in and sign the new contract.
I just said I’ll reach out to corporate…
Their responce…well go on and call corporate then.
Called…complained…was told they will fix it…
As of this evening…got a new contract from storage location…amount is lower…but not the original amount agreed upon. 😩😩😩
And its after 5pm on a Friday.
#FalseAdvertisingIsReal
Not all storage units are equal.
#ShameShame RightSpace Storage = SoWrong Storage
#ForSemi lol